blink: The Power of Thinking Without Thinking
by Malcolm Gladwell

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Chapters:

  1. The Theory of Thin Slices: How a Little Bit of Knowledge Goes a Long Way
  2. The Locked Door: The Secret Life of Snap Decisions
  3. The Warren Harding Error: Why we Fall for Tall, Dark, and Handsome Men
  4. Paul Van Riper's Big Victory: Creating Structure for Spontaneity
  5. Kenna's Dilemma: The Right (and Wrong) Way to Ask People What They Want
  6. Seven Seconds in the Bronx: The Delicate Art of Mind Reading

Chapters:

Some key quotes to give the sense of each chapter.

From the back of the CD version (read by Gladwell):
"Blink reveals that great decision makers aren't those who process the most information or spend the most time deliberating, but those who have perfected the art of 'thin-slicing' -- filtering the very few factors that matter from an overwhelming number of variables."

Introduction. The Statue that Didn't Look Right

1. The Theory of Thin Slices: How a Little Bit of Knowledge Goes a Long Way

2. The Locked Door: The Secret Life of Snap Decisions

3. The Warren Harding Error: Why we Fall for Tall, Dark, and Handsome Men

4. Paul Van Riper's Big Victory: Creating Structure for Spontaneity

5. Kenna's Dilemma: The Right (and Wrong) Way to Ask People What They Want

6. Seven Seconds in the Bronx: The Delicate Art of Mind Reading

Conclusion. Listening with your Eyes: The Lessons of Blink